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CPCAB Level 2 Award in Effective Listening Skills (ELSK-L2)

At a glance information

CPCAB Qualification Number: 500/7794/6

Guided Learning Hours: 15 hours (minimum)

Total Qualification Time: 30 hours

Credit value: 3

Minimum age: 14 years


This qualification is designed for candidates who wish to develop their listening skills for use in a variety of personal and professional contexts to:

  • improve communication
  • improve work relationships
  • enhance personal relationships
  • promote better community relations

This qualification does not lead directly to an employed role. However, it could enhance an existing voluntary or paid role or increase the general employability of those seeking to enter the job market.

Entry requirements

No previous training or experience is required to undertake this qualification but L2 written and spoken English Skills are required. 


Once candidates have completed this qualification, those aged 16 or over may wish to progress to Level 2 Award in Introduction to Counselling Skills.

For further information on this qualification please see the CPCAB Website